Magazine Subscription FAQs

  • Our Magazine is printed quarterly and, in most cases, is published in January, April, July, and October.

  • Once you have subscribed, you will receive the next quarterly issue as soon as it goes to print. Subscribers receive a magazine once every quarter, in January, April, July, and October. Depending on when you subscribe, this may mean a little bit of a wait; as a thank you for your patience, we will always send you an exclusive discount code if you’d like to purchase the current issue of nb. in the meantime.

    Orders made up until the last date of the publication month will be sent that quarter’s magazine. For example, if you subscribe on the 30th of October, you will receive October’s quarterly magazine.

  • Of course. When you log in to your account, you will be given the option to cancel your subscription. 

    If you have chosen to cancel your subscription because of something specific that you weren’t happy with, do let us know and we will always try to improve.

Book Group FAQs

  • Our book groups include an automatic subscription to our quarterly magazine and a beautifully wrapped book sent straight to your door. You can find more details on what kind of books you will receive here.

  • We offer both a monthly and a quarterly book group to allow our readers more flexibility and the option to join a regular book group at a lower price point.

  • Of course! If you’d like to upgrade, please contact Katie, who will provide you with an exclusive discount code.

  • If you sign up to our monthly subscription, you will receive your first book within that month.

    If you sign up to our quarterly subscription, you will receive it in the first quarterly month following your order - these are March, June, October, and December. So if you take out a quarterly subscription in mid February, for example, you will receive your first package in March.

    Orders made up until the last date of the quarterly month will be sent that quarter’s book group pick. For example, if you subscribe on the 30th March, you will still receive March’s quarterly book.

  • Subscribers to both the monthly and quarterly book groups will receive a magazine once every quarter, in January, April, July, and October.

    Orders made up until the last date of the publication month will be sent that quarter’s magazine alongside your book. For example, if you subscribe on the 30th of October, you will receive October’s quarterly magazine and book.

  • Of course. When you log in to your account, you will be given the option to cancel your subscription. 

    If you have chosen to cancel your subscription because of something specific that you weren’t happy with, do let us know and we will always try to improve.

General FAQs


Why haven’t I received my order?

If you haven’t received your order, please contact our subscriptions manager, Katie, who will try her best to resolve your problem.


How do I access my account?

In the website header, in the top right hand corner, you will see a button labelled ‘login’. Click here to access your account.

I had an account in the past, but can no longer access it? What should I do?

As we transitioned our website to a new platform last year, so old subscribers will need to set up a new account when renewing their subscription. If you need any help setting up your new account, please contact Katie.


How long will it take for my order to arrive?

Once your order has been dispatched, it will take 1-3 days to reach you.

I’m a writer or blogger – can I contribute to nb. magazine?

Of course! We are always delighted to have new reviewers on board, so please contact our team using the contact form below, and please include a sample of your writing.

I’m an author/publisher - can I request for my book to be featured in nb. magazine?

You can indeed! You can email our editor, Madeleine, and send a review copy to: nb. Magazine, Studio 10, Glove Factory Studios, 1 Brook Ln, Holt, Bradford-on-Avon BA14 6RL

Contact Us

If you’re still unsure about anything or have an issue with your order, send us an email using the details below, or feel free to use our contact form below, and we will aim to get back to you within two working days.

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